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ABOUT US
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ServiceMaster by Best in Wichita, KS and ServiceMaster of El Dorado are
locally owned and operated businesses that have been serving Sedgwick County and
Butler County of Kansas since 2003. Although we are independently owned and operated,
we are part of an international franchise organization which provides us with superb
technical support. With the support department behind us, we are able to bring unparalleled
technology and exceptional service to the local and regional markets in Kansas.
We serve both the commercial and the residential customer. Our services for both
residential and commercial buildings include air duct and vent cleaning, carpet,
rug and upholstery cleaning, complete customized janitorial and custodial services,
Green Seal Certified green cleaning, tile floor stripping and refinishing including
ceramic tile and grout cleaning and sealing. We also provide full service fire and
smoke damage restoration with emergency board-up services, water damage restoration
and mold cleanup, flood cleanup, contents and structural drying as well as carpet
pad replacement and re-installation. Should you require after hour’s emergencies
services, one of our Managers will answer the phone anytime day or night.
For our commercial clients: Clean, well-kept facilities enhance your corporate image
and provide a healthy environment for your employee and clients. Every day thousands
of businesses, like yours, depend on ServiceMaster Clean to keep their facility
looking its best. And with nearly 60 years experience, we have developed the most
advanced cleaning technologies and methods to do it. We hire the best people and
train them to work as an extension of your staff, devoted to making your facilities
run well and look great.
For our residential clients: A clean carpet is not the only thing that makes your
home appear clean. We specialize in cleaning air ducts and have some of the best
professional duct cleaning equipment to serve you. Since we are a part of an organization
that has a track record of cleaning homes for over 60 years, we are able to deliver
unparalleled service.
Our technicians are trained and The CleanTrust certified. We are here to serve
your needs during the difficult times when you or your friends and neighbors experience
a fire or smoke damage, flood or sump pump failure, and water damage that may result
in a wet basement. We strive to bring our commercial clients back into business
as quickly as humanly possible. We work with all major insurance companies and are
a preferred vendor to many, however most importantly we take pride in our work and
do our absolute best to make you, our client, satisfied. We don't want to be Kansas’
biggest cleaning and restoration company; we simply want to be the best, and thus
Best is not just part of our name, it’s what we deliver. Please take a moment now
to browse through our website and then give us a call. We are here to serve you
and would appreciate the opportunity.
Here to Serve,
Sam Lazarus
Vice President of Restoration
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Corporate Objectives |
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Since our founding in 1929 by Marion E. Wade, the ServiceMaster name has been built
on these cornerstones. Continuing today, the services we provide are made possible
by our commitment to these objectives. The ServiceMaster philosophy is expressed
in the following four Corporate Objectives. We consider these value-based objectives
for the decisions we make.
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Honor God in All We Do |
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Do the right thing. |
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Each of us knows the difference between right and wrong. Through the choices we
make every day on the job, we show a heart-felt concern for the needs and expectations
of others. We do an honest day's work. We tell the truth. We obey the law. We don't
cut corners, even if it puts us at a competitive disadvantage. |
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Treat each person with dignity and respect. |
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No one has to earn the right to be greeted warmly or to be listened to sincerely.
We are each born with a basic dignity - and we affirm that fundamental goodness
in ourselves by honoring it in others. We value and recognize the contribution that
each person makes to the success of our team. |
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Respect each person's spirituality. |
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We have a deep respect for the many different ways people experience the divine
in their lives. We show our respect by demonstrating our willingness to accept others'
belief systems as basically sincere, without compromising our own beliefs. |
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Protect and maintain our world. |
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Our world is a marvelous creation. Through our work, we enhance that beauty, and
make the world a more enjoyable place for all. We use our talents and technologies
in a responsible way - so that future generations will have the opportunity to experience
the world's beauty, too. |
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Help People Develop |
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Help people to do their best every day. |
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Because the work we do is important and valuable to our customers, we make sure
that we are prepared to excel. We make safety a priority. We learn to use our tools
and technologies as they were intended to be used. We listen to each other's suggestions
about ways to improve. |
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Build proud, dynamic teams. |
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Whether we work here for a few months, or for our entire careers, we expect to grow...
to become better people by the time we leave. We love to compete. We love to win.
We count on each person to contribute to the success of the team. We don't let our
teammates down. |
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Help people reach their goals. |
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No two people share the exact same goals. Therefore, we demonstrate our respect
for each other by taking the time to learn each other's goals. We provide honest
and constructive feedback on performance. We challenge and encourage each other.
When we can, we take hurdles out of the way... while keeping in mind the need to
treat everyone fairly and consistently. |
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Excel with Customers |
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Serve others as we would be served. |
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We make an effort to know our customers. We greet them by name whenever we can.
We show that we care about them, by doing the job right - and by trying to anticipate
their needs. We listen and respond to each customer as an individual. |
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Make it easy for the customer. |
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We help customers take pride, comfort and satisfaction in their homes and business
properties. Thanks to the services we provide, customers know they have that much
less to worry about. When they call on us, the job gets done - just the way they
expect. |
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Stand behind our work. |
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We are experts at what we do. We have the tools and the training to deliver on the
promises we make to customers. We start each job with the desire to do it right
the first time. If we fall short, we work equally hard to make it right. We always
look for ways to improve our performance. |
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Grow Profitably |
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Act as good stewards of our investors' capital. |
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We are in a position of trust. Thousands of good people have put their hard-earned
money in our hands, to earn a return on their investment. We keep our promises to
those people, by treating their money as if it was our own. We spend and invest
it wisely. We follow the spirit and the letter of the law in reporting on our financial
performance. We do our jobs the best way we know how - and always with the intent
to make ServiceMaster a better company, one with long-term staying power. |
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Constantly improve and innovate. |
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In part, excellence means never being stagnant. We are open to new ideas. We look
for chances to use new technologies and processes. We recognize and respond to society's
concerns. We lead, never follow. |
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Meet our commitments. |
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When we make a promise, we expect to keep it - whether it's an earnings projection,
a business plan, a project roll-out, or an individual job order. Our promises provide
a link of trust to our owners, to our customers and to each other. We honor and
respect these people by doing everything in our power to come through for them. |
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